We’ll assume Staples will have at least one new customer this week.
A 46-year-old Illinois man received what should have been just an ordinary piece of junk mail from OfficeMax last week. But it probably wasn’t the sweet deals on Inkjet printers that caught Mike Seay’s attention as much as who was listed as the letter’s recipient:
Sadly, Seay’s 17-year-old daughter Ashley really was killed in a car accident last year.
OfficeMax issued an apology through a statement but didn’t accept responsibility, instead claiming the incident was “a result of a mailing list rented through a third-party provider.” The office supplies chain has yet to offer a personal apology, and attempts by Seay to resolve the matter through a call center manager and a spokeswoman were both shot down because neither believed his story.
While Seay is unemployed, he is not interested in a monetary settlement from OfficeMax but does want an apology from the company’s CEO. And we think he speaks for all of us when he says he wants to know how OfficeMax got that information and exactly how in the hell something like that ends up on an address label.
(via Los Angeles Times)
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